Questions about a design, the wording you want engraved or an order — write to us and a member of our team will answer.
- Email: support@oakmirahome.com — the fastest way to reach us
- Phone: (307) 223-5678
- Replies: within 1 business day (Monday–Friday), usually sooner
- Business address: VELMI GOODS LLC, 30 N Gould St Ste N, Sheridan, WY 82801, United States
Get an answer in one reply
Put your order number in the first message. If a piece arrived damaged or the engraving is wrong, attach a photo — with the photo we can arrange a remake or refund straight away.
Already answered
Delivery times, personalization and wood care are covered in the FAQ. Returns are explained in the refund policy and delivery in the shipping policy.
Our Sheridan address is our registered business and mailing address. It is not a showroom or a returns warehouse — please do not send parcels there.